When it comes to building forms for WordPress websites, WPForms stands out as one of the most powerful and user-friendly tools available. With over 6 million active installs and numerous positive reviews, it has established itself as one of the most trusted form-building plugins for WordPress. Whether you’re a blogger, business owner, developer, or nonprofit organization, WPForms aims to simplify form creation while offering powerful features that cater to users of all levels of expertise.
In this comprehensive review, we will examine the key features, ease of use, pricing plans, and customer support of WPForms. By the end of this review, you’ll have a clear understanding of whether WPForms is the best choice for your WordPress site.
What is WPForms?
WPForms is a premium WordPress plugin designed to create forms easily and quickly for websites. The plugin uses a drag-and-drop form builder, which makes it incredibly easy to design and manage forms without any coding experience.
Whether you need a simple contact form, a detailed registration form, or a complex survey with conditional logic and payment integration, WPForms can handle it all.
The plugin is suitable for beginners due to its ease of use, but it also offers advanced features that developers and experienced website owners can appreciate. The primary goal of WPForms is to provide a seamless and efficient form-building experience for everyone.
Key Features of WPForms
WPForms offers an impressive set of features that make it a top contender in the WordPress form plugin market. Below are some of the key features that set WPForms apart:
1. Drag-and-Drop Form Builder
One of the main selling points of WPForms is its drag-and-drop form builder. This intuitive interface allows you to build forms by simply dragging form elements (such as text fields, checkboxes, and dropdowns) into place on your form. There’s no need for coding, which makes it easy for beginners to get started.
This feature is not only convenient but also time-saving. You can instantly see the changes you make in real-time, which means you don’t need to spend hours tweaking the design of your forms.
2. Pre-built Form Templates
WPForms provides over 2,000 pre-built templates that cater to various needs, including contact forms, payment forms, survey forms, and more. These templates are professionally designed and fully customizable. You can choose a template that suits your needs and then modify it to match your website’s design and style.
Using templates is an excellent way to save time, especially if you’re in a hurry or don’t have a lot of design experience. Simply pick a template, make necessary customizations, and your form is ready to go.
3. Conditional Logic
Conditional logic allows you to make your forms more dynamic. You can create forms that show or hide certain fields based on user responses. For example, if a user selects “Yes” to a specific question, you can use conditional logic to display follow-up questions related to that answer.
This feature is perfect for creating personalized forms, such as surveys or quizzes, where different questions are relevant to different respondents. It also helps reduce form abandonment by keeping the form relevant to the user’s needs.
4. Multi-Page Forms
WPForms allows you to split long forms into multiple pages. This is particularly useful for surveys, registration forms, or any form that requires a lot of information. Breaking up a form into multiple pages makes it less overwhelming for users and can increase the likelihood of form completion.
The plugin also adds a progress bar to multi-page forms, so users know how many steps are left, which further improves the user experience.
5. Payment Integration
WPForms allows you to integrate with payment gateways such as PayPal, Stripe, and Authorize.Net. This feature makes it easy to accept payments directly through your forms, whether you’re collecting donations, selling products, or accepting event registrations.
WPForms also supports recurring payments, which is ideal for subscription-based services or membership sites. You can securely accept payments and manage your transactions all within the plugin.
6. Email Marketing Integrations
WPForms integrates with popular email marketing services like Mailchimp, Constant Contact, and AWeber. This integration allows you to automatically add form submissions to your email lists, making it easier to grow your audience and run email marketing campaigns.
Email marketing integration is particularly useful for businesses that want to capture leads through their forms and nurture those leads with targeted email campaigns.
7. Anti-Spam Protection
Spam is a common problem with online forms, but WPForms includes built-in anti-spam protection features to keep your forms free from bot submissions. WPForms supports CAPTCHA, which requires users to prove they are human by completing a challenge (such as solving a puzzle or identifying objects in images).
Additionally, WPForms includes the Honeypot technique, a more subtle method of detecting and blocking spam. These two anti-spam features work together to ensure that your form submissions are legitimate.
8. Mobile Responsive Forms
With more people accessing websites through mobile devices, it’s crucial that your forms are mobile-friendly. WPForms ensures that all forms are fully responsive, meaning they’ll automatically adjust and look great on any screen size, whether it’s a smartphone, tablet, or desktop.
This feature helps you provide a seamless user experience across devices, which is important for increasing form submissions.
Ease of Use and Setup
WPForms is designed with ease of use in mind. The plugin’s drag-and-drop form builder and pre-built templates make form creation quick and straightforward, even for users with no technical background.
Setting up WPForms is simple: you can install the plugin directly from the WordPress plugin repository, and the setup process is guided by a user-friendly wizard.
Once installed, WPForms adds a new menu to your WordPress dashboard where you can create, manage, and view your forms. Whether you’re building a form from scratch or using a pre-built template, the process is intuitive and doesn’t require any coding skills.
WPForms Pricing
WPForms offers several pricing plans, depending on the features and level of support you need. Below are the pricing tiers:
1. WPForms Lite (Free Version)
WPForms Lite is the free version of the plugin, which includes basic form-building features like drag-and-drop form creation, a few form templates, and basic spam protection. It’s a great option for users who need a simple contact form or lead generation form.
2. WPForms Basic ($49.50/year)
The Basic plan includes additional features such as email marketing integrations (with platforms like Mailchimp and AWeber) and support for one site. It’s perfect for small businesses that need more advanced form-building features.
3. WPForms Plus ($99.50/year)
The Plus plan adds multi-page forms, conditional logic, and support for up to three sites. This plan is ideal for users who need more advanced form features and who manage multiple websites.
4. WPForms Pro ($199.50/year)
The Pro plan includes all features of the Plus plan, plus payment integrations with PayPal and Stripe, and support for up to five sites. This plan is great for businesses that need to accept payments and create more sophisticated forms.
5. WPForms Elite ($299.50/year)
The Elite plan is the most comprehensive option, including all features from the Pro plan, priority support, premium integrations, and support for unlimited sites. This plan is best for large agencies or developers managing multiple websites.
Customer Support
WPForms provides excellent customer support. Users can submit support tickets through the plugin’s dashboard, and premium users get access to priority support, ensuring quick responses.
WPForms also offers an extensive knowledge base filled with articles, tutorials, and FAQs to help users troubleshoot common issues and learn how to use advanced features.
If you encounter any problems, the support team is knowledgeable and quick to resolve issues. Additionally, WPForms maintains an active blog and a vibrant community of users, providing ample resources for solving problems and sharing best practices.
Pros and Cons of WPForms
Pros
- Easy to Use: The drag-and-drop builder makes creating forms accessible to everyone, regardless of technical skill level.
- Customizable Templates: Over 2,000 pre-built templates save you time and help you create professional forms quickly.
- Advanced Features: Includes powerful features such as conditional logic, multi-page forms, and payment integrations.
- Responsive Customer Support: Offers responsive support via tickets, with priority access for premium users.
- Mobile-Friendly: Forms are fully responsive, ensuring a great user experience on all devices.
- Anti-Spam Protection: Includes CAPTCHA and Honeypot to prevent spam submissions.
Cons
- Limited Free Version: The free version offers only basic functionality, with many advanced features locked behind premium plans.
- Pricing: Premium plans can be expensive, especially if you need features like payment integrations and multi-site support.
- Learning Curve for Advanced Features: While basic forms are easy to build, more advanced features like conditional logic and payment integrations may take some time to master.
Final Thoughts
WPForms is an incredibly powerful form-building plugin for WordPress, offering a blend of simplicity and advanced functionality that makes it suitable for all types of users.
Whether you’re building a simple contact form or a complex payment system, WPForms provides all the tools you need to create professional and user-friendly forms.
The intuitive drag-and-drop builder, customizable templates, and robust features like conditional logic and payment integrations set WPForms apart from its competitors.
While the pricing can be a bit steep for some, the value you get in terms of functionality, support, and ease of use makes WPForms a top choice for many WordPress website owners.
Overall, if you’re looking for a reliable and feature-rich form builder for WordPress, WPForms is an excellent choice that can handle everything from basic forms to complex workflows.
FAQ’s
Can I create a contact form with WPForms?
Yes, WPForms is perfect for creating simple contact forms with its intuitive builder.
What integrations does WPForms support?
WPForms integrates with email marketing, payment gateways, CRMs, and other tools.
Does WPForms support recurring payments?
Yes, WPForms supports recurring payments via PayPal and Stripe for subscription-based services.
Is WPForms suitable for e-commerce websites?
Yes, WPForms is ideal for e-commerce sites, especially with its payment integration features.
Does WPForms have a knowledge base?
Yes, WPForms offers extensive documentation, tutorials, and FAQs to assist users.